Rhys O'Connell

Rhys O'Connell is a seasoned hotelier with over 25 years of experience in the luxury hospitality industry. Throughout his career, he has consistently demonstrated a passion for creating exceptional guest experiences and driving revenue growth, which has led to the success of several iconic brands. Rhys has worked with some of the most distinguished names in North America, including Nobu Hotels, Shutters on the Beach, CA, and Luxe Rodeo Drive Hotel, where his leadership has brought about significant operational improvements and financial gains.

One of Rhys’s most notable achievements was his transformation and repositioning of the iconic Mayfair House Hotel and Garden. As a key member of the leadership team, he successfully elevated the property from a 2-star hotel to a luxury 5-star destination, redefining its place in the market. Under his strategic oversight, the hotel achieved 5 Diamond status and earned the prestigious Two Michelin Keys, solidifying its reputation as a premier luxury property.

With extensive experience managing both hotel and condo properties generating annual revenues exceeding $30 million, Rhys drives success through a focus on four key pillars: optimizing operating costs, maximizing top-line revenue, fostering local community engagement, and cultivating a strong team culture. His expertise in streamlining operations across diverse property types has consistently delivered significant cost efficiencies while enhancing guest and resident experiences. By identifying and capitalizing on new market opportunities, Rhys has boosted top-line revenue, elevating financial performance and stakeholder satisfaction. His commitment to local community partnerships has strengthened brand loyalty and market presence, while his emphasis on team culture has fostered cohesive, motivated staff, contributing to operational excellence.

Recognized as a proven revenue driver, Rhys’s strategic vision and leadership have redefined luxury hospitality and condo management standards, creating memorable experiences and sustainable growth.